Suddenly, my PC showed nothing on the screen. Oh, no. This must be something serious. Even in Japan, my PC was important, you would know how important if you were in a foreign country. All of my Japanese information was coming from my PC. I was afraid this would happen. So, I’d bought a new PC before I came here. BUT now it’s broken. It had a warranty, but I couldn’t find a shop where anyone could repair my Japanese PC. Fortunately, a Japanese company could cover all the fees for the repair, including the postage. So I decided to send it back and repair it in Japan. I emailed the Japanese company on Friday. There’s a time difference, so it was Saturday in Japan; however I got a reply from them on Saturday in British time. I gave them all the information they required. Then Nittsu (a delivery company in Japan) in London called me on Monday for a picking up date for my broken PC. It’s brilliant! I claimed on Friday to the maker and the delivery company picked up my PC on Tuesday. It took only 4days! I asked Nittsu to pick up my PC before 11:30am because I had to go to work. Then they said they’ll come before 11:00am. On Tuesday, the driver called me at 10:00am and told me would come in 30 minutes. Actually he came 10:20am. Everything is on time or earlier. THIS IS THE JAPANESE SYSTEM. Just impressive and I loved this. After finishing the repair my PC was back. Even broken, Japanese products impress me.
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